We at SvenSoft pay special attention to usability oriented design. Usability really is focusing on the ease-of-use of a particular application interface. For public use applications, such as e-Commerce websites, this results in higher customer retention; for intranet applications, this means a significant boost in productivity. In the words of Tom Landauer, "The average user interface has some 40 flaws. Correcting the easiest 20 of these yields an average improvement in usability of 50%. The big win, however, occurs when usability is factored in from the beginning. This can yield efficiency (read sales and productivity) improvements of over 700%". We certainly think that's a worthwile goal to achive, which is why we employ the latest standardized processes for achieveing usable design such as protyping, task analysis, cognitive walkthroughs, usability inspections, etc.. To learn more about how we can apply usability for you, please contact us.