• IT Services
• Training and Education
• e-Commerce
• Hardware Services

IT Services
Our aim is to help you achieve the maximum from your IT investments.

We provide our clients with a combination of high end customer service and a full range of technical and programming skills, at the most cost effective rates. We provide system integration solutions, full cycle custom application development, project management services and testing solutions.

Our philosophy is focused on:

Providing IT as an enabler of maximum productivity.
Adapting to constantly changing business environment.
Efficient and high quality quality execution.
Providing IT as an enabler of achieving business objectives.

Providing future direction and ownership is a key dimension of our ability to manage mission critical applications and software products for our clients. We strongly believe in future-proofing the software we develop so it can meet the changing requirements of our clients with minimal effort in the future. We have a transition planning processes in place to smoothly handle transfer of work responsibility and function in a business-as-usual scenario. To read more about our transition planning process, see below.

Open Source

We are big proponents and users of open source software. In fact, we use a lot of open source technologies in our work with clients as well as for ourselves. This site and its sister site Xatori.com are both based on open source technologies such as Java/J2EE, MySql, jQuery, Apache Tomcat, log4j, etc. And we are not alone - industry titans such as IBM, Sun Microsystems, Google have all embraced open source with open arms. We may not be as big as them, but we are proud to be a part of all that is open source. Philosophically, we are more LGPL than GPL, since we believe that if you are giving something, you should give without "wanting" anything in return. There are a host of advantages open source offers; not the least of which is that it allows start-up organizations like us to develop our own software using the plethora of open source tools that are out there. Companies like us could not exist without open source.

Some of the advantages that open source offers, in our view:

No vendor lock-in
Free exchange of ideas and code leading to more robust software
Quick identification of flaws in software due to huge developer and testing base
More productive allocation of resources since they are spent in improving a piece of software, rather than building it from scratch
Development speed increases manifold due to the strong online community support
A fertile base for budding software engineers.

Web Development
In addition to their public face on the web, organizations today are mostly employing web based applications for their internal IT systems as well. This is not only because of their ease of use for the end users, but also because of their ease of maintenance and administration. Today, a plethora of open source as well as proprietary technologies are available for developing web applications.

We provide top-notch web development services to help you successfully plan, create and maintain your Web development project. Our special expertise is developing transaction intensive, heavy-duty commercial applications

Salient Features:

Cross browser compliant.
Adoption of Usability Principles in interface design for clean and intuitive interface.
Expertise in Web 2.0/AJAX enabled web apps.
Expertise with all front-end technologies like HTML, DHTML, CSS, JavaScript (jQuery, etc.).
Expertise in middleware/backend technologies for fully functional web applications.
Significant expertise with and use of Open Source technologies. Read More
Assistance with all other aspects such as domain name registration, selecting a hosting provider, etc.

Although we provide web development services in all the latest technologies, we have special expertise with the following:

Java/J2EE/Related Frameworks
Servlets
JSP's
JDBC, etc.
MVC Architecture(e.g. Apache Struts), Spring, Hibernate
Web Services - REST, SOAP, etc.

Application Servers:
Apache Tomcat
Sun One WebServer
IBM Websphere
BEA Weblogic

Databases:
Oracle
MySql

Platforms:
Windows 9x/2000/NT/XP
RedHat Linux/Fedora
UNIX

OOA/OOAD Tools:
Rational Suite
MS Visio

Environments:
Eclipse 3.x
WebSphere Studio Application Developer 5.0 (WSAD)

Full Cycle Custom Application Development
When the software that suits your specific needs simply isn't available on the market; when packaged solutions and software aren't sufficient or flexible enough for your enterprise - we can custom-build to your specifications - efficiently and cost effectively. We employ the highest quality processes to meet your ever changing business and technology requirements. Our development process supports multiple development methodologies and caters to distributed development environment, and we also help you extract and define your requirements to build robust applications.

We adopt varied development methodologies for project development based on client specific needs and requirements. This mechanism helps in concept building and prototyping enabling easy understanding of the requirements in a better way reducing risks. We tailor a project plan to suit your needs and allow you to derive maximum benefit from the engagement.

We have combined a robust framework of methods and practical skills into a family of methodologies. e believe in a development process that heavily involves the customer in a rapidly iterative environment which provides continuous feedback between the software engineer and the customer. Our methodologies allow for quick completion of projects with a higher degree of assurance that the completed project conforms to the original design specification. We excel at the delivery of a high ROI, maximally effective software solutions with surprisingly low cycle times.

Development Methodologies in practice:

Agile Read More
This is our primary methodology and has proven to be very successful. It is a discipline of software development based on values of simplicity, communication, feedback, and courage. It starts wherever you are right now – with an idea, a concept or a short problem description. Then, we gradually build your software in a series of milestones to create working prototypes. We follow Agile with Extreme Programming (XP), most widely used flavor of Agile Methodology. XP is a deliberate and disciplined approach to software development. Around eight years old, it has already been proven in many companies of all sizes and industries world wide. The Agile Methodology is best suited for the development process that is incremental (small releases, with rapid cycles); cooperative (customers and developers working constantly together with close communication); straightforward and adaptive. We know how to adapt the Agile Software Development Process for you to reap maximum benefits from it.

Waterfall Read More
It follows a systematic, sequential approach to software development beginning with the customer's software requirements and progressing through analysis, design, coding, testing and post-development maintenance. JKT recommends this methodology as an ideal choice for the user's software requirements that are clearly stated at the inception of the project. It requires a clear definition of the scope, boundaries and interfaces of a system. The project phasing and critical path must be clear to ensure that all of the project phases/stages are in step. Phase transition is triggered through management decision point by signing off phase-end deliverables. In our opinion, the Waterfall Methodology is best suited when the requirements are frozen upfront and they are well-documented without any ambiguity.

Iterative Read More
It is an evolutionary methodology that combines the elements of the linear sequential model (Waterfall methodology) and the iterative philosophy of prototyping and is considered ideal for a project that is complex by nature having large business components and interfaces. We usually apply the Iterative methodology to designing softwares for customers, who prefer continuous communication, short iterations, repeated reviews, and frequent deliveries. While following this methodology, we create a product incrementally, taking advantage of the experience derived from the development and use of earlier deliverable versions of the system. The analysis and measurement help us tailor the development process and improve the quality of the end-product. The Iterative Methodology is commonly used and recommended for innovative projects where the technology or approach to be employed has to be identified as a result of experiments conducted as part of the development process.

Consulting Services
Consulting Services are a major part of what we do for businesses. We understand that, for you, technology and software is the means to an end and not an end in itself. We therefore help you find the best way to achieve your business objectives. Given your objective as a starting point, we do a full analysis of your current processes and structures. We help you evaluate different technology solutions and advise you on which will best help you achieve your business objectives.

With an in-depth understanding of business process and technology along with hands-on experience gained through working on real industry issues, SvenSoft is committed to providing you with top-end consulting services and solutions to meet your unique business challenges.

If you have some idea in mind or you are thinking of applying IT technology in a unique and interesting way and you are not sure whether the concept is feasible, we can hold a feasibility study and assist you with technical advice, investigation and assessment resulting in a feasibility report to provide you with a clear vision of how this solution can be used to meet your business objectives or gain a distinct advantage over competitors. Together we can build strategic partnership and either work with your business units and IT department to implement this solution or provide you with a turnkey project from strategy and management to complete development process.

Contact us today to let us know how we can help you.

Application Management
The objective of our application management services is to enable customers to:

Improve stability and efficiency of mission-critical applications.
Refocus their energies on strategic initiatives by handing over the maintenance and enhancement of business applications to a trusted and reliable partner.
Improve quality of service.
Keep their applications in line with the latest technologies.
Migrate to new and emerging technologies.
Reduce total cost of ownership.

Our aim is to go above and beyond the Service Level Agreements and deliver consistent and lasting value. We know that the business landscape is changing rapidly and so is the technology that drives enterprises. Therefore, your applications must quickly evolve to keep pace with changing business needs as well as shifts in technology. In addition, as your business grows, the demands on existing applications and personnel will increase, and you must ensure that they are stable and available when your customers need them. We believe that we are uniquely positioned to help you in this regard.

Our application management services include:
Quick turnaround of service and change requests
Preventive maintenance to forestall problems
Planned and phased enhancements to improve performance of applications
Proactive monitoring
Testing support
Documentation - User and Technical

Our strategy depends on the specifics of existing customer applications and systems as well as client requirements. Our first step is to conduct an in-depth study of the application and gain an understanding of our client's expectations. We then gradually increase our role in the maintenance of the application, thus allowing our clients' personnel to get more engaged with achieveing their internal strategic objectives.

Our strategy is based on peforming both onsite and offsite work. Initially the bulk of work is performed at the client site until we are satisfied that the project work can begin to be performed at our location (offsite). This reduces the risk for us and our clients. As the program stabilizes, we deploy a small onsite team supported by a larger offsite team to run the maintenance function, both working with a common plan and objective. We set up this model for delivering the end-to-end application management service. Typically the responsibilities of the onsite and offsite teams is as follows:

The onsite team is responsible for:

Production support
Interface with business users for enhancements
Interface with offsite
Interface with third party software vendors as needed/span>
Interface with data center operations
Final user acceptance
Version control and configuration management

The offsite team is responsible for:

Fixing the low priority bugs
Carry out small enhancements
Maintain the regression test bucket
Support the onsite team
Version control and configuration management

Migration & Re-engineering
Legacy applications are critically important to organizations since they incorporate critical business processes and sometimes company policy. However, these applications can be stumbling blocks for an enterprise-wide IT architecture and present several challenges in their ongoing maintenance. Issues may be high maintenance costs, unavailable experienced resources, and difficulty adapting to changing business and regulatory environments.

Our Migration and Re-engineering solutions help organizations overcome these problems, and frees the value of these applications. The return on investment (ROI) for a migration project comes from enhanced business support, significant improvement in ability to integrate applications, and reduced licensing and maintenance costs.

Our Process:

We follow a structured methodology for migrating legacy applications. This enables a phase-wide and iterative approach allowing clients to partition the project into manageable units, minimizing risk. We have also re-engineered mainframe-based applications. We develop innovative processes for your migration needs. We have the ability to successfully execute mission-critical re-engineering projects. Salient Features:

Expertise in extracting logic embedded in the legacy code
Expertise in new technology
Expertise in re-engineering mainframe-based applications
Structured methodology with phase-wise, iterative approach
Proven ROI in tangible terms

Our Migration and Re-engineering methodology adopts a four-phased approach. Critical to this approach is ensuring continuity and transparency across all phases. This is achieved by using tools that bind and drive the entire project. Our capabilities cover the spectrum of application migration and re-engineering including:

Application Analysis: Analyzing the suitability of an application migration or re-engineering exercise including choice of the target architecture.
Portfolio Analysis: Analyzing the suitability of re-engineering an entire portfolio of related applications.
Platform Migration: Migrating an existing application to new hardware, operating system, database or programming environment.
Application Re-engineering: Completely redesigning an application to provide superior functionality by taking advantage of new technology standards.

Performance Engineering
Software performance problems become more difficult as systems grow more complex. Improvements in hardware do not present an automatic solution, since performance is not solely dependent on available CPU power, but other factors, such as communication delays, play an increasingly significant role. In addition, hardware improvements increase problem complexity growth. Traditional software performance improvement methods, such as benchmarks and execution profiling, are not enough to guarantee good software performance. More refined methods are necessary to find difficult-to-handle situations (inputs), program execution bottlenecks and reasons for these.

Why Its' Needed?:

Increase business revenue by ensuring the system can process transactions within the requisite timeframe
Eliminate system failure requiring scrapping and writing off the system development effort due to performance objective failure
Eliminate late system deployment due to performance issues
Eliminate avoidable system rework due to performance issues
Reduce increased software maintenance costs due to performance problems in production
Reduce increased software maintenance costs due to software impacted by ad hoc performance fixes
Eliminate avoidable system rework due to performance issues
Reduce additional operational overhead for handling system issues due to performance problems

How We Do It:

We review the business processes, usage patterns, system architecture, and functionality which make up the application. A high-level analysis is conducted to determine which business processes will have the greatest impact upon the end-to-end application architecture. The business process candidates are then be narrowed down to those utilized for the performance test. Although actual implementation may vary on a case-by-case basis, our general methodology is as follows:

Requirement analysis
Designing the overall structure
Detailed software design
Maintenance

For further information please contact us.

Database Management and Optimization
A database is a critical part of your software application - if not the most critical. An improperly configured database coupled with insufficient/incorrect hardware parameters can destroy the performance of your application, even cause you to lose business. At SvenSoft we identify the performance problem roots rather than focus on its symptoms. We provide detailed and accurate recommendations and remedies to fix problems issues before they become critical and harmful to the organization.

Of course, the most important first step is to design the application right, so the user can do the job with maximum efficiency. If the application is not designed/developed properly, no amount of technical database optimizations will help you achieve the efficiency you desire. And since we possess both competencies, i.e., application design and developmenmt as well as database management, you are assured that your software will provide maximum efficiency and efficacy.

The most important first steps that we focus on are:

Proper database design
Strategic creation of indices
For any particular query, minimize round trips to the database
Optimization of queries

Additionally, we also focus on:

Using proper data types (fields)
Application design/algorithms
Analyzing impact of individual statements and/or sections of code

Hardware Considerations:

I/O is generally the most expensive operation in database work, and is typically the first bottleneck in database performance encountered. We examine the hardware and software configuration of disk subsystems such as RAID levels and configuration, block and stripe size allocation, and the configuration of disks, controller cards, storage cabinets, and external storage systems such as a SAN. Appropriate placement of transaction logs and temporary spaces is important since they consume a lot of space.

The final and most important step is to actually measure the performance and determine if there are any areas that need further performance improvement. Once bottlenecks are identified, we determine how to best improve performance in that area or if we can eliminate the bottleneck entirely. For further information please contact us.

Training and Education
In addition to our IT Services, we also have a portfolio of technical training and education services designed for individuals, companies, and public organizations to acquire, maintain, and optimize their IT skills. We envision the learning process as necessary to achieve your business objectives. We provide state-of-the-art capabilities, real-time proven expertise, and a clear vision of how to succeed.

What we offer:

We have state of the art facilities including high speed Internet, hardware and software. We have extensive expertise with open source software especially Java based technologies. We also provide online training (e-Learning) to facilitate offsite learning. We provide extensive training in the following areas:

Web application design and development
This includes HTML/DHTML, CSS, Javscript including latest libraries such as jQuery, Web Services, AJAX, Web Frameworks such as MVC.

Java/J2EE Technologies
This includes Servlets, JSP, EJB, JDBC, OOP Concepts, Frameworks (such as Struts, Spring, Hibernate), Application Servers such as Apache Tomcat.

Database Technologies
This includes SQL, database server technologies such as MySql, Oracle, etc.

For detailed course offerings please contact us.

e-Commerce
E-Commerce is exchange of goods and services for money, being conducted via electronic medium like the Internet. The fact that distance is not an issue affords several advantages on to the user since the consumer can compare costs from various merchants and immediately buy online. An e commerce site can be as simple as a catalog page with a phone no, or it can range all the way to a real time credit and processing site where customer can purchase downloadable goods and receive them on the spot.

Where We Come In

We at SvenSoft have an online e-commerce initiative in place at Xatori.com. It is a fully Web 2.0 enabled AJAX based price comparison website. As gas prices reach the stratosphere, we strongly believe that online shopping will become a primary way that customers buy their items. Even for items that people may want to physically see before buying, they will still use the Internet to compare prices. Whoever has lowest prices in this case, will get the maximum number od customer visits. An online presence is therefore not only useful, but necessary, even for organizations that don't sell items online. We also help other business create an online presence using the same state-of-the-art technology that we use ourselves employ.

We offer you a simple time saving "one-stop solution" that effortlessly integrates all of your e-commerce and marketing tools into a single easy use "all-in-one" online solution. Out customers are able to launch a new online business in the shortest possible time including affiliate program, e-mail follow-up, autoresponders, shopping cart and everything else needed to be profitable when you put your business on-line. Your shopping cart takes credit card orders online 24/7, and can even make upsell offers to your customers for other products you sell - automatically.

What We Provide

We provide everything that is needed to create your online storefront, namely:

Design & Development of e-commerce Websites
Database-driven Product Catalogues
Shopping Cart Read More
Payment Gateway Read More
Product Search
Payment Gateway

To request a quote please contact us.

Hardware Services
In addition to our software services, we also provide hardware services. Although we are primarily a software company, we found that, sometimes, in order for the most optimal performance for a given software, it is not sufficient to optimize the code but it is also important to focus on the hardware configuration - for example, determining the RAID/physical storage configuration while optimizing a database server. Since our main philosophy is to leverage technology in any way we know of to help you achieve business objectives we decided that, since we had the expertise (in hardware), why not provide that as well to customers. And yes, we eat our own dog food - the computer systems and network we use at our location - we built it ourselves. Our hardware expertise includes the following:

PC's
Servers
Networking
Storage - RAID, SAN, etc.

However, our current policy is to provide hardware services only in conjunction with a software development contract - where it makes sense. But if you have a large enough requirement, we can consider doing a sole hardware contract.

For more information please contact us.